GENERAL QUESTIONS
If you have not yet received the email confirming the shipment of your order, immediately contact our customer service department by emailing info@akuadesign.com so that we can change the delivery address. Once your order has been dispatched, it is impossible to intercept it. When the address on an order is incomplete or incorrect, the order is usually returned to us. Please contact our customer service to provide us with your exact address. We can then return the package to you at your expense.
Yes, we only offer gift cards in electronic format! You will therefore receive your gift card by email immediately after purchasing it. You can then print the email containing the card code before offering it to a loved one.
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